Let Arrow be your guide

Arrow is an IT distributor guiding innovation across the channel. We help vendors and IT providers grow by providing deep technical expertise, innovative, real-world solutions and digital platforms.

Guiding IT providers through technology innovation

Grow your business with us. Arrow provides expertise across new and emerging technologies and we’re here to assist you in creating your go-to-market strategy and tailored solutions to offer your customers — and do it efficiently.

thumbnail_Arrow.jpg

Arrow.jpg

Arrow

Arrow is an IT distributor guiding innovation across the channel. We help vendors and IT providers grow by providing deep technical expertise, innovative, real-world solutions and digital platforms.

Melonleaf is focused on Salesforce Consulting and Implementation, Cloud Consulting, and other Innovative Technologies and Products. We excel in Salesforce Cloud, Marketing Cloud, Health Cloud, Community Cloud, Service Cloud, Commerce Cloud, CPQ, Marketing Cloud, and Pardot on a global scale.

thumbnail_Icon-Ver-2.jpg

Icon-Ver-2.jpg

Melonleaf Consulting

IT is the world of Information Technology, and covers everything to to with computer hardware, computer software, information stored on computers, whether in the cloud, or on premise in your own data centre.

IT includes storing, processing, creating or changing data on a computer system - from managing your company accounts, to running your company factory, to creating amazing films, music, art and literature.

IT is at the heart of our world - with applications getting easier and faster to use, and doing more and more for us.

From smart fridges, to smart houses to smart cities - the beauty of efficiency and automation, versus the worries over data privacy, camera surveillance, and govt needs to know, versus an individual's right to privacy.

From cyber currency to cyber crime, from information clarity to online manipulation, troll farms, the dark web, and cyber crime.

This is all the area of IT.

A broad and fast evolving category of services, as technology developments enable ever more powerful insights into data.  Business information services include offerings from company database search services, to company directories, to market research, competitor analysis, lead generation, marketing and sales support.

Business information services

Salesforce Consulting and Implementation Services

Everything from migration to cloud, to supporting different platforms including AWS, Azure, Google Cloud (GCP), and layered with managed services on top.

Cloud Managed Service Provider

Software maintenance refers to the process of making changes to a software system after it has been deployed. The primary goal of software maintenance is to ensure that a software system continues to meet the needs of its users and remains effective and efficient over time. 

Software maintenance  covers a wide range of activities aimed at maintaining and improving software systems. These activities play a critical role in the software development life cycle and help solve problems, improve functionality, and adapt the software to changing requirements.

Software Maintenance

Software and Services that support part or all of the business of IT Service Management delivered by an IT Service provider or IT MSP  - ranging from helpdesk software (IT Service Management / ITSM software), MSP business management software, through to policy management, and cyber security software, plus 1st to 3rd line support backup, cyber security operations, etc. helping your company deliver the very best service to your clients.

Software and Services for IT MSPs / IT Managed Service Providers

ETL is the service of extracting, transforming, and loading data from multiple sources to a data warehouse or other single data repository. 

Data ETL (Extract, Transform, Load)

Enabling a company to bring together all its disparate data repositories, so that it can be analysed as a whole, and deliver a single source of truth. 

Data integration

ERP or Enterprise Resource Planning software is an integrated suite of software applications for managing your business operations, including Finance, Procurement, Manufacturing, Distribution, and Service Delivery, and across all business sectors.    MRP or Manufacturing Resource Planning is an integrated suite of software application for managing the business operations of manufacturing companies.

MRP acronym is also used for Materials Requirement Planning which represents a subset of the scope of Manufacturing Resource Planning.

ERP and MRP software and implementation services

Creation, coding and development of software for business applications and mobile apps; providing technology solutions and consultancy services to assist application development.

Application development can use Waterfall or Agile methodologies.

Core to the Agile methodology, is DevOps where the Software Development and Live Business Environment Operations teams are joined, rather than being siloed, and where there is continuous deployment of updates, and automated software testing.

Application development is also referred to as custom software development.

The application development process includes
- a discovery phase
- confirmation of high level functionality
- estimation of development costs
- design of the UI / User Interface aka GUI / Graphical User Interface or the front end of an application
- design and architecture of the back end of the application
- specification of the technology stack
- ensuring best security standards and practices
- development of the prototype
- testing
- release to production, often as an MVP / Minimum Viable Product

Application development

Digital Transformation is the process of transforming a company's business processes alongside selecting, implementing and leveraging best fit technology solutions to enable those processes to deliver increased value, efficiency and profitability.  Also referred to as IT Transformation.

A central element of digital transformation is effective project and programme management.

Working back from required business outcomes, determining the approach, technologies, and partners needed to assist in the realisation of those outcomes.

Effective project and programme management is not just about following a methodology or framework, such as Prince2 or Agile, it is about team leadership, team work, collaboration, and strong relationships.

Core to digital transformation is designing and implementing the correct Enterprise Architecture.  The most common methodology for implementing Enterprise Architecture is TOGAF (The Open Group Architecture Framework).  

Digital Transformation (DX)

Managing the commercial heart of your business.  Helping your company to find, develop, and retain the best clients and maintain the strongest relationships. 

Supporting your sales and marketing teams: providing them with the platform and insights that they need to win new clients and provide an optimal service.

Customer Relationship Management - CRM

AI as a Service / AIaaS - pronounced "ace" is a platform that ingests and analyses specific known data sets, and then provides output that meets confirmed quality criteria, and provides certainty, where required, with regard to IP sources and ownership.


Generative AI platforms are trained on, and ingest large volumes of data from multiple sources.  The issue with this is that the factual integrity of the input, along with IP ownership of the input cannot be confirmed, which makes commercial usability and value of the output questionable.    

AIaaS platforms give control of the data ingested to the user - e.g. internal corporate documentation and contracts, specific website links - so that the IP ownership is known, the credibility of the sources are confirmed, and accordingly the user can know the allowable commercial use cases of the output.

Vertical AI - AI designed for a specific sector or vertical is typically an example of AIaaS.

AI as a Service - AIaaS

The global leader in CRM.

But also providing the low code platform Force.com

Along with the  data analytics and business intelligence product Tableau.

Salesforce.jpg

Salesforce

The No. 1 Customer Relationship Management tool for small, medium, and enterprise businesses.

Save time and minimize risk with the all-in-one tool for creating, managing, tracking and e-Signing documents.

thumbnail_PandaDoc.jpg

PandaDoc.jpg

PandaDoc

The services that a company will buy in order to run their business, and grow their business.  This includes but is not limited to Accounting, IT, Management Consulting, Legal, Human Resources.

Business services can be either internally resourced - where a company will have a department to provide the service, or externally resourced, or outsourced.