Take control of your IT.

As the enterprise IT management division of Zoho Corp., 

ManageEngine empowers you to take control of your IT, from your security, networks, and servers to your applications, service desk, Active Directory, desktops, and mobile devices.

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ManageEngine

Privileged access is the access level of the system, server, or application administrator: PAM is about making sure that access is provisioned for the right period of time, for the right 
 purpose, keeping an audit trail of changes, and keeping a tight control and visibility on who has administrator rights.



The administrator or "admin" is the person who has the deepest level of control over your system, from a configuration, data and user perspective.

Historically it is the admin who has the keys to the kingdom. The admin could see all data, give anyone access, and had complete and unaudited control of a server.

Now, no matter what the level of trust that can be held in an individual, it is no longer acceptable for an administrator to have un-tracked and fully open access to a system.

It is PAM - Privileged Access Management that allows control, while still allowing the admin to do what is needed.

Privileged Access Management - PAM

Software and Services that support part or all of the business of IT Service Management delivered by an IT Service provider or IT MSP  - ranging from helpdesk software (IT Service Management / ITSM software), MSP business management software, through to policy management, and cyber security software, plus 1st to 3rd line support backup, cyber security operations, etc. helping your company deliver the very best service to your clients.

Software and Services for IT MSPs / IT Managed Service Providers

Endpoint security is providing protection against cyber attack for all an organisations' devices that exist on the edge of a corporate network. This can include servers, PCs, Macs, mobile phones, tablets, other user devices, and IoT (Internet of Things) devices. 

Endpoint security includes: 
EDR (endpoint detection and response), 
EPP (endpoint protection platforms), network firewalls 
IDPS, (intrusion detection and prevention systems), 
NDR (network detection and response), IAM (identity and access management), email security, mobile threat detection, 
SSE (security services edge), 
SIEM (Security Incident and Event Management), 
SOAR (security orchestration automation and response) 
...,all of which collectively are now known as XDR (Extended Detection and Response).

VPNs or Virtual Private Networks are an essential part of endpoint security, protecting against phishing or web-based attacks.

Endpoint Security

Services and technologies that enable your company to be sure that only the right people get access to the right systems at the right level to do what they need to do.  




IAM is the term used for the management of credentials and access levels of authorised staff to company systems.

CIAM - Customer Identity and Access Management - is the term used for the management of credentials and access levels of third party customers to externally facing applications.

At the heart of IAM and CIAM is the delivery of data security, and data governance controls: both for corporate data, and for the personal data of customers and employees.

Identity and Access Management - IAM

Services or applications that manage the security of and business data contained on mobile devices.  A key use case is for BYOD devices - where the Mobile Device Management separates business data and personal data on a phone, enabling users to use their personal phones for work, and for the work data to be deleted from their phones when they leave.

Mobile Device Management - MDM

A platform that enables a full view of both tech stack operations and application operational performance in order that issues can be quickly identified and resolved on one side, and enabling the right steps to be taken to improve efficiencies and/or reduce costs on the other.



Observability Platforms are focused on IT Service Management, and provide visibility on Database Performance, and assist the management of networks, applications, the broader systems landscape, and IT security.

Observability Platform

Understanding network, internet, and systems activity, and being able to flag events that are due to an attack or security breach.

Cyber Security

IT is the world of Information Technology, and covers everything to to with computer hardware, computer software, information stored on computers, whether in the cloud, or on premise in your own data centre.

IT includes storing, processing, creating or changing data on a computer system - from managing your company accounts, to running your company factory, to creating amazing films, music, art and literature.

IT is at the heart of our world - with applications getting easier and faster to use, and doing more and more for us.

From smart fridges, to smart houses to smart cities - the beauty of efficiency and automation, versus the worries over data privacy, camera surveillance, and govt needs to know, versus an individual's right to privacy.

From cyber currency to cyber crime, from information clarity to online manipulation, troll farms, the dark web, and cyber crime.

This is all the area of IT.

IT management solutions to optimize your business processes and drive digital transformation.