LTS Group stands for Lotus Technology Services. We are a leading Vietnam IT outsourcing company with 6+ years of experience specializing in software development, software testing, and digital BPO.

With our industry-customized solutions, domain-specialized technology capacity, and a vast pool of highly-skilled IT talent resources, LTS Group is your partner of choice to accelerate business growth and gain a competitive advantage.

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LTS Global Digital Services

Providing technology, services and support for Business Process Outsourcing or BPO: where business functions and processes are outsourced to a third party.

BPO is performed for reasons including increasing efficiency of operations, reducing costs, and gaining external expertise and competitive advantage.

BPO can be for the repetitive transactional elements, or can include entire business functions.

Outsourced business processes can be performed purely by remote teams, or remote teams and a combination of Robotic Process Automation / RPA and Artificial Intelligence / AI, or can be performed purely by RPA and AI with internal functional oversight.

BPO can be performed for any business function, including both operational functions common to all businesses, including Finance, Sales, Marketing, IT and Technology, Legal, Human Resources / HR, Customer Service, Public Relations / PR, but also creative and IP generative functions, such as software development, branding, and product design.

By outsourcing business processes, a company can leverage both the experience and technology implemented efficiencies of the specialist: avoiding the costs of recruitment, employment, and avoiding the cost re-inventing the wheel for common functions, enabling a business to focus on the service and product offerings that deliver the core value to the client.

Business Process Outsourcing - BPO

Services ranging from auditing and inspection, to testing, verification, quality assurance and certification: providing assurance that quality standards are met. 

Testing, Inspection and Certification Services

Creation, coding and development of software for business applications and mobile apps; providing technology solutions and consultancy services to assist application development.

Application development can use Waterfall or Agile methodologies.

Core to the Agile methodology, is DevOps where the Software Development and Live Business Environment Operations teams are joined, rather than being siloed, and where there is continuous deployment of updates, and automated software testing.

Application development is also referred to as custom software development.

The application development process includes
- a discovery phase
- confirmation of high level functionality
- estimation of development costs
- design of the UI / User Interface aka GUI / Graphical User Interface or the front end of an application
- design and architecture of the back end of the application
- specification of the technology stack
- ensuring best security standards and practices
- development of the prototype
- testing
- release to production, often as an MVP / Minimum Viable Product

Application development

Web development services and technology to design, create, and manage websites, so that they deliver for your business, and perform well. 

Designing websites and website applications with strong UIs (user interface) and UXs (user experience) so that they are easy to use, appealing to look at, and well structured from a logical and business perspective.

And then, beyond the design and the function, there is the performance.  It is vital that a website is responsive and fast: this is a function of the hosting, the architected design, and the technologies and languages chosen to build it with.  If the website has business functions, then reliability and accuracy is mandatory.  Integrity of data is ensured by adhering to ACID design principles.

Finally there is the key element of security.  Websites need to be built in alignment with OWASP, and developer teams should have a "security first" approach to design, with assigned AppSec responsibilities.

Website Development and Support

Digital Transformation is the process of transforming a company's business processes alongside selecting, implementing and leveraging best fit technology solutions to enable those processes to deliver increased value, efficiency and profitability.  Also referred to as IT Transformation.

A central element of digital transformation is effective project and programme management.

Working back from required business outcomes, determining the approach, technologies, and partners needed to assist in the realisation of those outcomes.

Effective project and programme management is not just about following a methodology or framework, such as Prince2 or Agile, it is about team leadership, team work, collaboration, and strong relationships.


Digital Transformation (DX)

Robotics and artificial intelligence services delivering smart automation technologies to your corporate systems and devices, enabling cost effective automated processes performing functions with minimised human input.  

A key commercial application of robotics is RPA, or Robotic Process Automation, where boring, repetitive, manual functions are completed via robotics, with human intervention and monitoring as required, depending on the use case.

Robotics and AI

IT is the world of Information Technology, and covers everything to to with computer hardware, computer software, information stored on computers, whether in the cloud, or on premise in your own data centre.

IT includes storing, processing, creating or changing data on a computer system - from managing your company accounts, to running your company factory, to creating amazing films, music, art and literature.

IT is at the heart of our world - with applications getting easier and faster to use, and doing more and more for us.

From smart fridges, to smart houses to smart cities - the beauty of efficiency and automation, versus the worries over data privacy, camera surveillance, and govt needs to know, versus an individual's right to privacy.

From cyber currency to cyber crime, from information clarity to online manipulation, troll farms, the dark web, and cyber crime.

This is all the area of IT.