Since its genesis in 2009, KiwiTech has persistently led innovation toward creating a better tomorrow. Utilizing our unique experience acquired with a committed passion for innovation as a custom software development company, we take a consultative approach to provide end-to-end technology services to our clients ranging from new startup founders to aspiring unicorns and established leaders in the tech space.

With a knack for identifying potential leaders thanks to our own entrepreneurial history, we partner with innovative clients to create futuristic digital products. The tailor-made guidance, resources, and technologies that we provide help our partners revamp their everyday operations, boost efficiency, and amplify profitability. 

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KiwiTech LLC

AI as a Service / AIaaS - pronounced "ace" is a platform that ingests and analyses specific known data sets, and then provides output that meets confirmed quality criteria, and provides certainty, where required, with regard to IP sources and ownership.


Generative AI platforms are trained on, and ingest large volumes of data from multiple sources.  The issue with this is that the factual integrity of the input, along with IP ownership of the input cannot be confirmed, which makes commercial usability and value of the output questionable.    

AIaaS platforms give control of the data ingested to the user - e.g. internal corporate documentation and contracts, specific website links - so that the IP ownership is known, the credibility of the sources are confirmed, and accordingly the user can know the allowable commercial use cases of the output.

Vertical AI - AI designed for a specific sector or vertical is typically an example of AIaaS.

AI as a Service - AIaaS

Software maintenance refers to the process of making changes to a software system after it has been deployed. The primary goal of software maintenance is to ensure that a software system continues to meet the needs of its users and remains effective and efficient over time. 

Software maintenance  covers a wide range of activities aimed at maintaining and improving software systems. These activities play a critical role in the software development life cycle and help solve problems, improve functionality, and adapt the software to changing requirements.

Software Maintenance

Software and Services that support part or all of the business of IT Service Management delivered by an IT Service provider or IT MSP  - ranging from helpdesk software (IT Service Management / ITSM software), MSP business management software, through to policy management, and cyber security software, plus 1st to 3rd line support backup, cyber security operations, etc. helping your company deliver the very best service to your clients.

Software and Services for IT MSPs / IT Managed Service Providers

UI is the term used for the design and layout of the User Interface.  

UX is the term for the user experience.  A well designed user interface will deliver a great user experience. 


The UX and UI are at the heart of digital transformation. 

Moving from legacy systems and applications that are challenging to use, and business limiting more than business enabling, to systems that are seamless, intuitive, and enjoyable to use.

The core of the user experience will ultimately be driven by the system architecture, but the UX detail needs to be defined alongside, or even in advance of the user interface. It is the role of the system designer to think not just define the required steps of the user experience, but also to be aware of, and account for, "corner cases" that could result in a failed operation or transaction.


UI stands for User Interface, which refers to the visual design and layout of an application or website. UI design includes elements such as buttons, menus, forms, images, and other graphics that a user interacts with when using the application or website. The goal of UI design is to create a visually appealing and intuitive interface that helps users complete their tasks efficiently.


UX and UI : Digital Product Design

A cloud or on prem platform where your Software Development Lifecycle / SDLC can be managed effectively, delivering software version control alongside access to multiple software development and design technologies, helping development teams create secure robust resilient and well performing applications.

Enabling DevOps teams to plan effectively, work together better, and release product faster, using the full range of modern development services and technologies.


DevOps and DevSecOps application development platform

Systems and services related to getting value and competitive advantage from your company data.  Analytics can be descriptive, diagnostic, predictive, or prescriptive.

Data analytics applications include marketing, portfolio, risk, people, software, and digital analytics. 

**Marketing optimisation analytics**

Determining how effective marketing campaigns are and guiding marketing decisions and strategy

**People analytics**

Analysing behavioural data to understand how people are managed, how they perform, and helping improve the Human Resources function within organisations, and ultimately the overall performance of the company itself.

**Portfolio analytics**

Using analytics to understand value and risk in a portfolio - be it of lenders, stock holdings, financial holding etc. - and then drive strategy to minimise risk and optimise returns.

**Digital analytics**

Analysing "digital data" relating to computerised and internet activities.  Digital data includes user clicks, user behaviour, keyword searches, etc.

**Security analytics**

Analysing data either on premise or in the cloud to flag cyber threats, cyber threat actors, cyber attacks, and to deliver post breach forensics on an attack.

Data Analytics

Services to ensure that Internet of Things (IoT) devices are designed securely, provide the appropriate layers of protection to IoT devices, and to test the security of existing IoT devices.

IoT devices exist within the sphere of Operational Technology, or OT, which includes hardware and software used to monitor and control physical devices, processes, and infrastructure within industrial operations

IoT devices, when connected, and working together can be known as Cyber-Physical Systems (CPS).    IoT cyber resilience services include the provision of CPS platforms to manage CPS environments, which are typically outside of conventional corporate enterprise IT environments.



Internet of Things (IoT) cyber resilience, protection, testing, and security 

Implementing people, process, and technology solutions to help companies reduce the risk of cyber attack. Providing information and consultancy services to enable companies to be cyber secure.  

Cyber Security

Creation, coding and development of software for business applications and mobile apps; providing technology solutions and consultancy services to assist application development.

Application development can use Waterfall or Agile methodologies.

Core to the Agile methodology, is DevOps where the Software Development and Live Business Environment Operations teams are joined, rather than being siloed, and where there is continuous deployment of updates, and automated software testing.

Application development is also referred to as custom software development.

The application development process includes
- a discovery phase
- confirmation of high level functionality
- estimation of development costs
- design of the UI / User Interface aka GUI / Graphical User Interface or the front end of an application
- design and architecture of the back end of the application
- specification of the technology stack
- ensuring best security standards and practices
- development of the prototype
- testing
- release to production, often as an MVP / Minimum Viable Product

Application development

Web development services and technology to design, create, and manage websites, so that they deliver for your business, and perform well. 

Designing websites and website applications with strong UIs (user interface) and UXs (user experience) so that they are easy to use, appealing to look at, and well structured from a logical and business perspective.

And then, beyond the design and the function, there is the performance.  It is vital that a website is responsive and fast: this is a function of the hosting, the architected design, and the technologies and languages chosen to build it with.  If the website has business functions, then reliability and accuracy is mandatory.  Integrity of data is ensured by adhering to ACID design principles.

Finally there is the key element of security.  Websites need to be built in alignment with OWASP, and developer teams should have a "security first" approach to design, with assigned AppSec responsibilities.

Website Development and Support

Performing the tests and the QA to ensure that software developments are fit for purpose and ready for use.  Testing can be manual or automated, and will include unit tests, regression tests, integration tests, functional tests, performance tests, and end to end tests, before being released to "super users" who then perform UAT or user acceptance tests.  And finally there are smoke tests - quick high level tests to check core functionality is working.

Any new functionality added to software can have unintended impacts on other parts of the system.

Manual tests are key as a first step, but, in order to enable Agile development, automated testing sequences have to be continually developed and run prior to each update.

Performance testing is also essential : an application's performance is determined by the elegance of the software architecture and design, the technology stack that it is run on, along with the power and resources available to it.

Unit tests are a simple, isolated test.

Functional tests are tests mapped out by the initial requirements: what is the use case, what are the expected inputs and outputs, and did the software behave in the way expected?  Functional tests have to be performed by the development teams, and then again by the business users, as part of UAT or User Acceptance Tests.

Regression tests are tests of processes that have already been tested before: and simply running the same tests again.

Integration tests are progressively important, the more integrated your software application is: the interfaces need to work, and integrated applications must not be impacted by changes. 

End to end tests are complete tests of all elements of a system, where each process that runs within the software, is tested from the start, through to completion.

Testing services can include the provision of courses to train testing engineers to the standards of International Software Testing Qualifications Board (ISTQB) and Certified Professional Requirements Engineering (CPRE).



Software testing and Quality Assurance Services and Technologies

Founded in 2009, KiwiTech has emerged as a global innovation ecosystem and innovation partner of choice for startups, enterprises, and government authorities.