Integra is a 42-year-old IT organization head quartered  in India with 1200+ employees. We specialize in infrastructure and business process automation, application modernization, private cloud deployments, product engineering, and test automation. 

Whether it's modernizing existing applications, developing new functionality, or ensuring independent quality assurance, we are equipped to handle end-to-end responsibilities efficiently. With a proven track record of serving as an extended engineering arm for leading companies, we've delivered tangible benefits such as cost optimization, scalability, and expedited time to market.




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Integra Micro Systems (P) Ltd

Digital Transformation is the process of transforming a company's business processes alongside selecting, implementing and leveraging best fit technology solutions to enable those processes to deliver increased value, efficiency and profitability.  Also referred to as IT Transformation.

A central element of digital transformation is effective project and programme management.

Working back from required business outcomes, determining the approach, technologies, and partners needed to assist in the realisation of those outcomes.

Effective project and programme management is not just about following a methodology or framework, such as Prince2 or Agile, it is about team leadership, team work, collaboration, and strong relationships.

Core to digital transformation is designing and implementing the correct Enterprise Architecture.  The most common methodology for implementing Enterprise Architecture is TOGAF (The Open Group Architecture Framework).  

Digital Transformation (DX)

Robotic process automation (RPA) streamlines workflows, which makes organizations more profitable, flexible, and responsive. It also increases employee satisfaction, engagement, and productivity by removing mundane tasks from their workdays.  

RPA is non-invasive and can be rapidly implemented to accelerate digital transformation. And it’s ideal for automating workflows that involve legacy systems that lack APIs, virtual desktop infrastructures (VDIs), or database access. 

Robotic Process Automation

A platform that enables a full view of both tech stack operations and application operational performance in order that issues can be quickly identified and resolved on one side, and enabling the right steps to be taken to improve efficiencies and/or reduce costs on the other.



Observability Platforms are focused on IT Service Management, and provide visibility on Database Performance, and assist the management of networks, applications, the broader systems landscape, and IT security.

Observability Platform

A cloud or on prem platform where your Software Development Lifecycle / SDLC can be managed effectively, delivering software version control alongside access to multiple software development and design technologies, helping development teams create secure robust resilient and well performing applications.

Enabling DevOps teams to plan effectively, work together better, and release product faster, using the full range of modern development services and technologies.


DevOps and DevSecOps application development platform

Creation, coding and development of software for business applications and mobile apps; providing technology solutions and consultancy services to assist application development.

Application development can use Waterfall or Agile methodologies.

Core to the Agile methodology, is DevOps where the Software Development and Live Business Environment Operations teams are joined, rather than being siloed, and where there is continuous deployment of updates, and automated software testing.

Application development is also referred to as custom software development.

The application development process includes
- a discovery phase
- confirmation of high level functionality
- estimation of development costs
- design of the UI / User Interface aka GUI / Graphical User Interface or the front end of an application
- design and architecture of the back end of the application
- specification of the technology stack
- ensuring best security standards and practices
- development of the prototype
- testing
- release to production, often as an MVP / Minimum Viable Product

Application development

Performing the tests and the QA to ensure that software developments are fit for purpose and ready for use.  Testing can be manual or automated, and will include unit tests, regression tests, integration tests, functional tests, performance tests, and end to end tests, before being released to "super users" who then perform UAT or user acceptance tests.  And finally there are smoke tests - quick high level tests to check core functionality is working.

Any new functionality added to software can have unintended impacts on other parts of the system.

Manual tests are key as a first step, but, in order to enable Agile development, automated testing sequences have to be continually developed and run prior to each update.

Performance testing is also essential : an application's performance is determined by the elegance of the software architecture and design, the technology stack that it is run on, along with the power and resources available to it.

Unit tests are a simple, isolated test.

Functional tests are tests mapped out by the initial requirements: what is the use case, what are the expected inputs and outputs, and did the software behave in the way expected?  Functional tests have to be performed by the development teams, and then again by the business users, as part of UAT or User Acceptance Tests.

Regression tests are tests of processes that have already been tested before: and simply running the same tests again.

Integration tests are progressively important, the more integrated your software application is: the interfaces need to work, and integrated applications must not be impacted by changes. 

End to end tests are complete tests of all elements of a system, where each process that runs within the software, is tested from the start, through to completion.

Testing services can include the provision of courses to train testing engineers to the standards of International Software Testing Qualifications Board (ISTQB) and Certified Professional Requirements Engineering (CPRE).



Software testing and Quality Assurance Services and Technologies

Software and Services that support part or all of the business of IT Service Management delivered by an IT Service provider or IT MSP  - ranging from helpdesk software (IT Service Management / ITSM software), MSP business management software, through to policy management, and cyber security software, plus 1st to 3rd line support backup, cyber security operations, etc. helping your company deliver the very best service to your clients.

Software and Services for IT MSPs / IT Managed Service Providers

Software maintenance refers to the process of making changes to a software system after it has been deployed. The primary goal of software maintenance is to ensure that a software system continues to meet the needs of its users and remains effective and efficient over time. 

Software maintenance  covers a wide range of activities aimed at maintaining and improving software systems. These activities play a critical role in the software development life cycle and help solve problems, improve functionality, and adapt the software to changing requirements.

Software Maintenance

We specialize in infrastructure and business process automation, application modernization, private cloud deployments, product engineering, and test automation. 