We Provide Comprehensive IT Support for Chicagoland and Beyond:

Framework IT is a Chicago-based managed IT provider that delivers unparalleled IT support, strategy, and security solutions to businesses across the country. From network and endpoint security to vCIO consulting and help desk support, our goal is to use our IT best practices and Business Optimization Process to help you eliminate security vulnerabilities, plug gaps in your IT strategy, lower IT costs, and, ultimately, achieve better IT outcomes.

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FRAMEWORK IT

IT Managed Service Provision (IT MSP) /  IT Services / IT Service Management (ITSM) covers the provision of support for any or all elements of your IT applications and infrastructure: be it strategic IT leadership, network service provision, cyber security, and application support, through to IT help desk services for your employees.  

Ensuring robust, resilient, secure IT services for your organisation, helping make IT a business enabler rather than a cost, and ensuring that your IT runs smoothly.

IT Managed Service Provider / IT Services / IT Service Management 

IP Telephony is digital telephony, otherwise known as Voice over Internet Protocol or VOIP.    

Legacy telephone systems run off a physical PABX (private automatic branch exchange). A PABX is an analogue system, where the voice is transmitted in analogue format sound waves over copper wires on a PSTN / Public Switched Telephone Network.    VOIP or IP Telephony runs off virtual PABXs either hosted on a server, or in the cloud, and the voice is transmitted in a digital format over fibre or ethernet.