With unmatched flexibility and the commitment of a true ally, we empower your business to optimize, evolve, and innovate. Whether you’re navigating legacy systems, cloud, or anything in between, Ensono delivers the freedom to move, adapt, and thrive—without penalties.

Complicated IT environments need a seasoned perspective. From mainframe to cloud, we have the breadth and depth of experience to meet you where you are now and get you to what’s next. As one of only nine providers in the world with the coveted AWS mainframe modernization competency, and a top-tier global Azure Expert MSP, we deliver smarter solutions today and future-proof your tomorrow.

thumbnail_ensono.png

ensono.png

ensono

IT Managed Service Provision (IT MSP) /  IT Services / IT Service Management (ITSM) covers the provision of support for any or all elements of your IT applications and infrastructure: be it strategic IT leadership, network service provision, cyber security, and application support, through to IT help desk services for your employees.  

Ensuring robust, resilient, secure IT services for your organisation, helping make IT a business enabler rather than a cost, and ensuring that your IT runs smoothly.

IT Managed Service Provider / IT Services / IT Service Management 

Providing the full range of cyber security services, including CISO (Chief Information Security Officer) support,  SOC (Security operations centre), SIEM (Security incident and event management) Anti Virus, and MDR (Managed Detection and Response) using both in house and partner technologies.

IT MSSP - IT Managed Security Services Provider

Everything from migration to cloud, to supporting different platforms including AWS, Azure, Google Cloud (GCP), and layered with managed services on top.

Cloud Managed Service Provider

Systems and services related to getting value and competitive advantage from your company data.  Analytics can be descriptive, diagnostic, predictive, or prescriptive.

Data analytics applications include marketing, portfolio, risk, people, software, and digital analytics. 

**Marketing optimisation analytics**

Determining how effective marketing campaigns are and guiding marketing decisions and strategy

**People analytics**

Analysing behavioural data to understand how people are managed, how they perform, and helping improve the Human Resources function within organisations, and ultimately the overall performance of the company itself.

**Portfolio analytics**

Using analytics to understand value and risk in a portfolio - be it of lenders, stock holdings, financial holding etc. - and then drive strategy to minimise risk and optimise returns.

**Digital analytics**

Analysing "digital data" relating to computerised and internet activities.  Digital data includes user clicks, user behaviour, keyword searches, etc.

**Security analytics**

Analysing data either on premise or in the cloud to flag cyber threats, cyber threat actors, cyber attacks, and to deliver post breach forensics on an attack.

Data Analytics

Providing technical and advisory services to enable Artificial Intelligence and Machine Learning to be integrated into business applications, be they Software as a Service / SaaS applications or applications directly provisioned and hosted on corporate networks.

AI and ML Integration

Digital Transformation is the process of transforming a company's business processes alongside selecting, implementing and leveraging best fit technology solutions to enable those processes to deliver increased value, efficiency and profitability.  Also referred to as IT Transformation.

A central element of digital transformation is effective project and programme management.

Working back from required business outcomes, determining the approach, technologies, and partners needed to assist in the realisation of those outcomes.

Effective project and programme management is not just about following a methodology or framework, such as Prince2 or Agile, it is about team leadership, team work, collaboration, and strong relationships.

Core to digital transformation is designing and implementing the correct Enterprise Architecture.  The most common methodology for implementing Enterprise Architecture is TOGAF (The Open Group Architecture Framework).  

Digital Transformation (DX)

The essential service of ensuring that your company retains copies of your online data,  with off line instances and potentially also in parallel, in the event that a cyber attack or systems failure damages or destroys the primary instance of your corporate data. 

Cyber Security and Business Operations best practice mandate that backups are taken of all corporate systems and data.  Backups should be taken  or both on premise and cloud data and systems.  It is essential that the data backup and restore process is tested on at least an annual basis.   Behind the data backup restore process there should be Incident Response Plans, that identify the people, processes, and procedures required in order to respond to any incident, be it cyber attack, systems failure, or natural disaster.

Data Backup and Restore

Endpoint security is providing protection against cyber attack for all an organisations' devices that exist on the edge of a corporate network. This can include servers, PCs, Macs, mobile phones, tablets, other user devices, and IoT (Internet of Things) devices. 

Endpoint security includes: 
EDR (endpoint detection and response), 
EPP (endpoint protection platforms), network firewalls 
IDPS, (intrusion detection and prevention systems), 
NDR (network detection and response), IAM (identity and access management), email security, mobile threat detection, 
SSE (security services edge), 
SIEM (Security Incident and Event Management), 
SOAR (security orchestration automation and response) 
...,all of which collectively are now known as XDR (Extended Detection and Response).

VPNs or Virtual Private Networks are an essential part of endpoint security, protecting against phishing or web-based attacks.

Endpoint Security

Services and solutions enabling detection of and response to cyber security breaches.   

Services include those delivered from a Cyber Security Operations Centre (SOC or CSOC) where a 24/7 team monitors for cyber breaches, and responds in real time when breaches are identified.

Solutions include technologies that firstly monitor for breaches, secondly flag when the occur, and thirdly facilitate remediation or best available response to a breach.

Managed Detection and Response (MDR) is generally the term used for the service, and Extended Detection and Response (XDR) is the term used for products or solutions used in MDR.

XDR is broken down into Network Detection and Response (NDR) - which deals with identifying threats at the network level, along with providing the appropriate response, and Endpoint Detection and Response (EDR), which deals with identifying threats at the endpoint, along with providing the appropriate response.

Managed Detection and Response  - MDR - and Extended Detection and Response - XDR

Vulnerability management starts with detecting vulnerabilities, progresses to assessing the level of threat, the likelihood of exploit, and the priority of remediation.

Easy to understand reports on remediation status, current level of risk, and the overall remediation program are included as part of a typical vulnerability management platform.

Vulnerability management covers all elements of IT including networks, devices, applications, infrastructure, in both private and public cloud and on premise.

When a vulnerability is discovered, it will be identified and given a CVE (Common Vulnerability and Exposure) number and listed on the MITRE vulnerability database.   Each vulnerability is evaluated by the National Vulnerability Database / NVD team (part of NIST, the US National Institute of Standards and Technology), and then, once evaluated, is given a threat level score, using the Common Vulnerability Scoring System (CVSS).



Vulnerability Management

A single platform or set of services that cover all elements of cyber security, provided by a single vendor.

Unified cyber security can include only cyber tools and technologies provided by that vendor, or can include a range of cyber tools and technologies provided by a number of different vendors, but managed within, interfacing to, and overseen by a single platform.

Unified Cyber Security

Services and technologies that enable your company to be sure that only the right people get access to the right systems at the right level to do what they need to do.  




IAM is the term used for the management of credentials and access levels of authorised staff to company systems.

CIAM - Customer Identity and Access Management - is the term used for the management of credentials and access levels of third party customers to externally facing applications.

At the heart of IAM and CIAM is the delivery of data security, and data governance controls: both for corporate data, and for the personal data of customers and employees.

Identity and Access Management - IAM

Desktop as a Service is the provisioning of virtual, cloud hosted, desktops.  The provider provides the storage, backup, performance, maintenance, security, and upgrades of the desktop infrastructure as a service.  Desktop images, applications, and desktop security can either also be provided and managed by the service provider, as part of the subscription, or can be provided by the customer.



Desktop as a Service keeps desktop costs to a monthly charge, and lets the customer avoid purchasing physical desktops, or physical servers to provision the virtual desktop infrastructure / VDI.

Desktop as a Service can provide improved security, easier disaster recovery, more straightforward software updates, easier software updates, and simpler provisioning processes. 

Please also see Device as a Service, which is a different service offering sharing the same acronym.

Desktop as a Service - DaaS

Providing strategy and consultancy services so that appropriate corporate governance is in place, enterprise risk is managed, and regulations are complied with.

Providing technology platforms that assist with GRC.

GRC - Governance, Risk, and Compliance

Understanding network, internet, and systems activity, and being able to flag events that are due to an attack or security breach.

Cyber Security

IT is the world of Information Technology, and covers everything to to with computer hardware, computer software, information stored on computers, whether in the cloud, or on premise in your own data centre.

IT includes storing, processing, creating or changing data on a computer system - from managing your company accounts, to running your company factory, to creating amazing films, music, art and literature.

IT is at the heart of our world - with applications getting easier and faster to use, and doing more and more for us.

From smart fridges, to smart houses to smart cities - the beauty of efficiency and automation, versus the worries over data privacy, camera surveillance, and govt needs to know, versus an individual's right to privacy.

From cyber currency to cyber crime, from information clarity to online manipulation, troll farms, the dark web, and cyber crime.

This is all the area of IT.

Your ally for flexibility and better business outcomes.